I have spent all day not fixing a problem …
I great deal of my work is fixing technical problems that have come up on different SAP platforms. Sometimes I examine SQL statements to see which one is generating all the load on the system. Sometimes I have to install new software or write some new program that will show me the information I need.
Sometimes I set up new interfaces between different systems. Sometimes I set up new security for users or create new users. Sometimes a function in SAP doesn’t deliver the expected result and the users look to me to explain why.
Today, email doesn’t work in SAP. So its been up to me to understand why and fix it. Its been difficult because its not working the way its supposed to. Every time I want to make a change I have to restart the software, which is difficult because there are a lot of people doing user acceptance testing. So my alternative is to add an application server to the central instance. This will allow me to bounce the server without impacting anyone. Sadly, the server wasn’t working. So I needed to track down the problem with that. It turned out that the memory hadn’t been tuned correctly so I had to adjust the kernel parameters so it would start using the right values. After that SAP still wouldn’t come up. Then I found some network settings that were incorrect, only the changes I was making wouldn’t take effect, so I had to find the unix-guru to fix that.
FINALLY I got all those environmental things out of the way, only to find out that some of the startup scripts that SAP uses were a complete mess.
Now its 3:10pm and at last I can get to work. Sometimes my days are more straight forward than others.
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